Refund Policy

Do you accept returns?

We do not accept returns of peptides due to possible product degradation. We will accept limited returns if a product arrives damaged. Please contact customer service at Justin@peptidesrock.com for instructions. If shipment has been lost by the carrier (i.e. USPS, UPS,…) and it is not recovered, and the delivery confirmation report shows a non-delivery then we will reship at no cost to the customer. However, if the shipment is claimed to be lost by the carrier (i.e. USPS) and the delivery confirmation shows “delivered” then our guarantee has been fulfilled and WE WILL NOT RESHIP FREE OF CHARGE.

If a product is missing from your order then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented and are photographed prior to shipping to avoid any fraudulent claims.

How do returns work?

We offer multiple convenient payment options:

If we accept your return, you will receive a refund minus the shipping charges and a 15% restocking fee. Please contact us at Justin@peptidesrock.com for shipping labels and return information.

How are chargebacks handled?

Chargebacks are taken very seriously and will be treated as fraud against our company. If you have changed your mind about a product, it is not grounds for filing a fraudulent usage claim.

Please contact us if you have any issues with a product to explore your options.

You can find more information about consumer laws in the Fair Credit Billing Act.

Welcome!

I understand these products are for research use only and not for use in people or pets. I am purchasing these items for laboratory or research purposes only. They are not for human or animal use, not medicine, and not for diagnosing, treating, or curing any condition. I will follow all applicable laws and safe handling rules. I accept that this website, and our affiliates, are not responsible for how I use or store these items once delivered, to the fullest extent allowed by law. In accordance with industry guidelines, access to this website is restricted to individuals 21 years of age or older. This site provides information and products strictly for laboratory and research use. Are you over 21 years of age?

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Disclaimer: Peptides: This product is intended for laboratory research use only and is not approved for human consumption, medical, or veterinary use. Peptides are sold solely for research and development purposes by qualified professionals. Buyers are responsible for handling all materials in accordance with local regulations and safety guidelines. Waave Compliance blocks all international shipping.